Skift Aviation Forum 2023: 10 Takeaways for the Future of Airlines and Travel

This November, the Skift Aviation Forum brought together some of the most prominent players in the aviation industry. With Dallas Fort Worth International Airport (DFW) as host, airlines and other service providers discussed the pressing issues in air travel heading into 2024 and examined the recent developments in the industry with an eye for what they’ll mean for the future of aviation.

For this report, Skift partnered with Allianz Partners to highlight and summarize some of the most impactful sessions throughout the day. Speakers touched on topics ranging from digital transformation to operational resilience, loyalty, and more. This report includes insights and snippets of conversations from 10 of the most illuminating sessions.

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In this report:

• How are airlines transforming digitally to improve customer and employee experiences?
  
• How should airlines be evolving their business models for the future?
  
• How can airlines improve operational resilience?
  
• Aside from loyalty programs, what should airlines be doing to develop customer loyalty?
  
• What must the industry do to hit its lofty sustainable aviation fuel goals?
  
• What’s next for airlines in the burgeoning region of Latin America?