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Articles tagged “hosts”

Coronavirus

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Airbnb initially made a pro-guest decision on refunds, but it now realizes its policy and its outreach to hosts was clumsy and unsatisfactory. Hosts still won't be pleased, but the optics and financials aren't as bad as before.

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Hotels

Airbnb Will Roll Out Policy That Aims to Protect Hosts From Scheming Guests

Many Airbnb hosts of the mom-and-pop variety — yes, there are a few left — feel aggrieved when they welcome guests into their homes and have to bear the consequences of hostile reviews penned with the worst intentions. Airbnb is trying to tip the balance back toward hosts — and is probably making neither party totally happy.

Airbnb Will Roll Out Policy That Aims to Protect Hosts From Scheming Guests

Short-Term Rentals

Airbnb Finally Embraces Verified Listings After Halloween Deaths

Airbnb has avoided these policies under the guise of being just a platform, much like the rest of the tech platform companies. We just hope at some point that tragedies are not the only way to propel change that lots of stakeholders have been asking for all along.

Hotels

Airbnb Attempts to Ban Party Houses After Multiple Deaths in California Shooting

House parties and out-of-control guests are the scourge of Airbnb and other short-term rental platforms. The industry has to fix this — fast.

Airbnb Attempts to Ban Party Houses After Multiple Deaths in California Shooting

Hotels

Facebook Removes Airbnb Host Group That Ridiculed Guests

When guests stay in short-term rentals, they shouldn't have to worry that hosts might be sharing their intimate photos and personal information on Facebook, whether it be in nominally private groups or not. Airbnb, Vrbo, Facebook, and others need to be more vigilant so that their hosts aren't violating privacy policies on their platforms or elsewhere.

Facebook Removes Airbnb Host Group That Ridiculed Guests

Online Travel

How Can Airbnb Guests Live Like Locals if Hosts Are, Well, Corporations?

The professionalization of Airbnb may mean cleaner bedsheets and more front desks. But it may also contribute to higher home prices to the detriment of housing-squeezed neighborhoods — and a brand identity that is in dire need of a reboot.

How Can Airbnb Guests Live Like Locals if Hosts Are, Well, Corporations?

Hotels

Booking Unveils Host Tools as Short-Term Rental Rivals Address Their Weaknesses

Booking.com wants to service professional managers while going after individual vacation rental owners, too. Airbnb wants to tap into the professional-manager set while branching out into resort areas, and HomeAway wants to get more urban. These companies' offerings will converge, and it's likely their business models will, too.

Booking Unveils Host Tools as Short-Term Rental Rivals Address Their Weaknesses

Hotels

Airbnb Ramps Up Push to Get More Hosts to Choose Instant Booking

With these new features, it's clear Airbnb wants to reduce discrimination on its platform, sign on more vacation rental managers, and generate more bookings. But is this enough to keep hosts happy?

Airbnb Ramps Up Push to Get More Hosts to Choose Instant Booking