Articles tagged “tech”

Online Travel

Interview: Expedia CEO on How Its AI Rollouts Would Be Impossible for Prior Regimes

First-mover advantage from online travel companies in generative AI might not hold up over the long-term. The chessboard may get overturned. Still, getting out there first doesn't hurt.

Dennis Schaal | 11 months ago

Interview: Expedia CEO on How Its AI Rollouts Would Be Impossible for Prior Regimes

Airlines

Southwest Airlines Suffers Extensive Delays Because of Latest Tech Issue

Every tech issue or flight stoppage at Southwest will be under intense scrutiny because of its Christmas holidays disruptions last year, and reports that the airline had under-invested in technology.

Aishwarya Nair and Rajesh Kumar Singh, Reuters | 1 year ago

Southwest Airlines Suffers Extensive Delays Because of Latest Tech Issue

Announcements

Launching the Skift AI Travel Newsletter

Recent advancements in artificial intelligence have the potential to transform sectors across the travel industry. This newsletter will keep you informed every step of the way.

Justin Dawes | 1 year ago

Launching the Skift AI Travel Newsletter

Online Travel

Booking Holdings Trends in 6 Charts

Booking Holdings was in hiring mode in 2022, particularly in Asia Pacific. That should be nice timing given the China reopening.

Dennis Schaal | 1 year ago

Booking Holdings Trends in 6 Charts

Online Travel

Expedia’s Vrbo Plays Its Hand in the Shadow of Airbnb

How would Expedia and its Vrbo unit compete in short-term rentals against a juggernaut like Airbnb? Set realistic expectations and play to your strengths.

Dennis Schaal | 1 year ago

Expedia’s Vrbo Plays Its Hand in the Shadow of Airbnb

Short-Term Rentals

Vacasa Slashes 17 Percent of Workforce in Second Recent Round of Layoffs

It's clear that Vacasa's ranks were bloated, and that the company was not very well-run in recent years. Like several other now-struggling, newly public companies, Vacasa faces a challenging road ahead.

Dennis Schaal | 1 year ago

Vacasa Slashes 17 Percent of Workforce in Second Recent Round of Layoffs

Airlines

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022

Even more important than introducing innovative products is learning whether and how people will use them. United Airlines seems to be paying attention to that, and the company is willing to nix something if it doesn't work.

Justin Dawes | 1 year ago

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022
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Travel Technology

Skift Webinar: How Artificial Intelligence Is Reshaping Travel

In this recent webinar, FLYR Labs and Pace Revenue joined Skift to explain how travel companies can put artificial intellegence at the core of their business and technology ecosystems to keep up with customer demand, improve operational efficiencies, and drive more revenue in an increasingly volatile and unpredictable travel business.

FLYR + Skift | 2 years ago

Skift Webinar: How Artificial Intelligence Is Reshaping Travel
Free Read

Airlines

For Airlines, Cloud Solutions Are Now a Must-Have

Through cloud modernization, airlines can usher in a new era of efficiency, create dynamic customer experiences, and access valuable and actionable data insights.

IBM + Skift | 2 years ago

For Airlines, Cloud Solutions Are Now a Must-Have
Free Read

Travel Technology

Skift Global Forum Video: Investing in the Traveler Experience of the Future

In this brand talk from Skift Global Forum 2022, we hear from Steven M. Elinson, managing director of travel and hospitality at AWS, and Rick Fast, senior vice president of experience engineering at Expedia Group, on why travel brands are deepening their commitment to digital transformation.

AWS + Skift | 2 years ago

Skift Global Forum Video: Investing in the Traveler Experience of the Future