Articles tagged “passenger experience”

Airlines

American Airlines Revamps Passenger Experience Amid Premium Travel Boom

From rethinking menus to opting for more comfortable and sustainable bedding, American is hoping to win over more premium travelers with more premium products.

Meghna Maharishi and Elizabeth Casolo, Skift | 5 days ago

American Airlines Revamps Passenger Experience Amid Premium Travel Boom

Airlines

A Huge New Terminal 6 is Coming to JFK: Here’s a Sneak Peek Inside

The $4.2 billion Terminal 6 is due to open in 2026. Lufthansa Group and JetBlue will operate from the new complex.

Gordon Smith | 2 months ago

A Huge New Terminal 6 is Coming to JFK: Here’s a Sneak Peek Inside

Airlines

Why Airlines Are Charging More to Check a Bag

Airlines are raising baggage fees to offset rising costs and cooling airfare inflation. But these price hikes may also be part of a strategy to incentivize more passengers to sign up for their frequent flyer programs and co-branded credit cards.

Meghna Maharishi | 2 months ago

Why Airlines Are Charging More to Check a Bag

Airlines

First Look Onboard Air India’s A350 Flagship: Is It Worth the Wait?

With the airline focusing so many of its turnaround initiatives on the A350, the jet marks a huge opportunity to showcase the new Air India to the world.

Ajay Awtaney, Skift | 3 months ago

First Look Onboard Air India’s A350 Flagship: Is It Worth the Wait?

News Blog

IDEAS: Airbus Shares Its Vision for the Cabin of the Future

Aerospace designer and manufacturer Airbus has shared what they feel will be the next generation of passenger experience, with their sustainability and tech-driven Airspace Cabin Vision 2035+. https://www.youtube.com/watch?v=-2Wo2peJreY Environmental impact is a central focus, along with consumer comfort, in their product vision. Airbus will integrate "smart systems design" to optimize energy consumption and resources, while…

Brian Quinn | 11 months ago

Airlines

UK Airport E-Gates Working Again After Outage Caused Major Disruption

Heathrow and Gatwick — as well as arriving passengers — really didn't need this. No word yet on the cause of the outage.

Sachin Ravikumar and Kanjyik Ghosh, Reuters | 11 months ago

UK Airport E-Gates Working Again After Outage Caused Major Disruption

Travel Technology

The Tech That Could Prevent Lost Luggage

Today’s edition of Skift’s daily podcast looks at lost luggage technology, a shipping container hotel, and a massive investment in Indian aviation.

Rashaad Jorden | 1 year ago

The Tech That Could Prevent Lost Luggage

Airlines

Delta Finally Makes Good on Free In-Flight Wi-Fi, Starting February 1

Now everyone can log on in the skies on Delta.

Edward Russell | 1 year ago

Delta Finally Makes Good on Free In-Flight Wi-Fi, Starting February 1

Airlines

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022

Even more important than introducing innovative products is learning whether and how people will use them. United Airlines seems to be paying attention to that, and the company is willing to nix something if it doesn't work.

Justin Dawes | 1 year ago

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022

Cruises

Royal Caribbean Cruise Ships to Install Elon Musk’s SpaceX Internet

Starlink's expansion is one significant step for SpaceX, and hopefully a giant leap for Royal Caribbean Group passengers.

Praveen Paramasivam and Eva Mathews, Reuters | 2 years ago

Royal Caribbean Cruise Ships to Install Elon Musk’s SpaceX Internet