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Articles tagged “loyalty programs”

Hotels

Expedia CEO to Hotel Owners: Stamp Out Rogue Wholesale Rates

Hotels aren't doing enough to keep their wholesale rates off of smaller retail travel sites. That is damaging to Expedia's effort to gather the best prices online.

Sean O'Neill | 3 months ago

Expedia CEO to Hotel Owners: Stamp Out Rogue Wholesale Rates
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Online Travel

Building Better Travel Loyalty Programs With Insights From Amazon and Expedia Group’s One Key Program

As brand loyalty and consumer retention become increasingly important business metrics, travel brands should consider new and innovative ways to reach and engage consumers.

Amazon Ads + Skift | 3 months ago

Building Better Travel Loyalty Programs With Insights From Amazon and Expedia Group’s One Key Program

Hotels

Banyan Tree Rebranding Sets the Stage for 19 New Openings in 2024

Banyan Group through its rebranding is determined to shield its core brand, ensuring it retains its essence amidst the clamor of multiple brand launches.

Peden Doma Bhutia | 3 months ago

Banyan Tree Rebranding Sets the Stage for 19 New Openings in 2024

News Blog

The Venetian Resort Las Vegas Will Relaunch Its Loyalty Program

The Venetian Resort Las Vegas is revamping its loyalty program in March, replacing its Grazie Rewards program. The new loyalty program, Venetian Rewards, will let travelers earn points on gaming and spending on hotel stays, dining, entertainment, and spa services. Potential rewards will include room upgrades, free suite nights to share, free valet service, and…

Sean O'Neill | 3 months ago
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Tourism

Industry Insights: 4 Questions with IAG Loyalty

As the loyalty industry experiences unprecedented consumer demand, 2024 presents both opportunities and challenges. For one, the key to a successful loyalty program will be in consistently refreshing offerings to maintain relevance as the need for innovative reward structures becomes more pronounced.

IAG Loyalty + Skift | 4 months ago

Industry Insights: 4 Questions with IAG Loyalty
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Online Travel

Video Interview: Rethinking Loyalty in the Age of AI

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality companies put their customer data to its highest and best use, enabling them to earn loyalty in the new era of travel.

Amperity + Skift | 4 months ago

Video Interview: Rethinking Loyalty in the Age of AI
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Hotels

Skift Global Forum East Video: What Does Travel’s ‘Next Normal’ Look Like?

In this video from Skift Global Forum East 2023, Chris Hartley highlights GHA's record-breaking year, shedding light on the evolving landscape of the hospitality industry, especially in the context of loyalty programs and the diverse recovery patterns of global travel markets post-pandemic.

Global Hotel Alliance + Skift | 4 months ago

Skift Global Forum East Video: What Does Travel’s ‘Next Normal’ Look Like?

Airlines

Marriott Bonvoy and Singapore Airlines’ KrisFlyer program tie-up

Partnerships between airlines and hotels are not new, but two marquee brands have come together. Both Marriott and Singapore Airlines hope to benefit from each other’s loyal customers.

Ajay Awtaney, Skift | 4 months ago

Marriott Bonvoy and Singapore Airlines’ KrisFlyer program tie-up

Hotels

IHG CEO Sees Credit Cards as Key to Unlocking More Growth

IHG believes its larger peers make 10 times as much in fees from co-branded credit cards than it does. So it has room to grow this profitable revenue.

Sean O'Neill | 5 months ago

IHG CEO Sees Credit Cards as Key to Unlocking More Growth

Airlines

What Could an Alaska-Hawaiian Loyalty Program Look Like? Think Marriott Bonvoy

Alaska Airlines CEO said a loyalty program for a combined Alaska-Hawaii may look similar to Marriott Bonvoy, an idea that is somewhat unusual for the airline industry.

Meghna Maharishi | 5 months ago

What Could an Alaska-Hawaiian Loyalty Program Look Like? Think Marriott Bonvoy